Microsoft Premier Support offers proactive, reactive, and mission-critical support for developers, cloud, and on-premise Microsoft Customers through the Microsoft Partner Network. But it’s typically out of budget for small and rural communities. When something breaks, these jurisdictions may find themselves waiting on hold to get support, and when they finally do get it, it won’t be at the personalized level they require.
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Many organizations find that Microsoft Unified Support, while comprehensive, may not always align perfectly with their specific needs or budget constraints. While Microsoft Unified Support offers extensive coverage, many organizations are exploring alternatives due Microsoft 365 account recovery help to increasing costs and the desire for more flexible support options. We connect you with the right subject matter engineers who can solve your issues right away. Our technical account manager can understand your business challenges, and ensure you receive unparalleled expertise, accelerated support, and strategic advice tailored to your IT environment. Moreover, US Cloud’s support is delivered by 100% U.S.-based engineers who possess an average of over 14 years of experience with Microsoft technologies.


A Free, Comprehensive Cloud Dashboard To Help Manage Costs

While we can't work together directly right now, we're here to support your growth with our extensive library of free resources and content. Many companies start planning 6-12 months before Unified renewal. While switching mid-contract can be complex, it’s not impossible. However, to mitigate contractual headaches, try to engage legal and procurement early.


Third-Party Software Support Defined

Cost-effective IT is all about working with what you have, and CTS and Inscape help small towns and counties do exactly that. Don’t wait to get faster, more efficient, and more capable. You will immediately see results and the difference in working with us. They’ll learn everything about your business and get to work. We will present you with options and you choose the one that is best for you. Our team is ready to talk to you about finding an appropriate solution.
Mistake #2: Overlooking Hidden Costs

Providers should be aligned with your communication style, escalation urgency, and internal workflows.Budget and workforce are invaluable resources at the state and local levels of government, and both are hard to come by.Microsoft Premier Support offers proactive, reactive, and mission-critical support for developers, cloud, and on-premise Microsoft Customers through the Microsoft Partner Network.A credible vendor won’t hesitate to prove they’ve supported complex enterprise environments.If you are worried about changes to Microsoft’s Premier service, give us a call today.Tackle new or complex issues like interoperability planning, cloud migration, and more equipped with objective insight from seasoned experts.This is helpful for agencies that don’t require a deployment partner but have questions that can be resolved via a phone call with a Microsoft-certified engineer.

Many enterprises are still running and using older Microsoft systems, and continue to get value from them. For example SQL Server 2008, Windows Server 2012 are still in service in many environments. Rapid response times, ISO-certified processes, and focused attention help you maximize the performance of your applications. Applies to standard code, custom code, and interoperability.